Warranty

This warantee is provided to the consumer of the product. It does not exclude nor does it limit any rights of the Client which are mandatory under the law. The duration of the warrantee is 12 or 24 months according to the manufacturer’s instructions and under no circumstances shorter than 12 months. It is valid from the date of purchase of the product by the client. If the product is replaced the duration of the warranty shall continue for the remaining part of the 12 or 24 warranty period.

During the warranty period, IT frog repair or replace the defective product upon their absolute discretion. IT frog will return the repaired or other product to their client in a working condition. If a defective part is being repaired then the component shall be changed. In case of repair, the defective part will be changed. The term ‘part” means all parts of the product.

This limited warranty does not apply for natural wear and tear. Also, it does not apply if the defect was caused because the product has been subject to use in a manner not conforming to the instructions of the manufacturer, abuse, if it was exposed to humidity or extreme hot or environmental conditions, or sudden changes in such conditions, corrosion, rusting, non-authorized modifications or connections, non-authorized opening or repair, repair with the use of non-authorized spare parts, misuse, unsuitable installation, accident, natural phenomena, which are beyond the reasonable control of IT frog (including for instance defects in the department of consumable parts such as batteries, which as a rule have a limited life) unless the defect was caused directly because of  the use of defective materials, designs or workmanship, or if ITfrog was not notified by the client of the defect within fourteen (14) days from the onset of the defect during the applicable warranty period. No warranty is provided for repairs regarding water damages.